Create a Website Account - Manage notification subscriptions, save form progress and more.
Show All Answers
If you suspect a sewer issue in your neighborhood after our regular office hours, please contact the Dracut Police Department on their business line at 978-957-2123 and they will contact the Sewer Superintendent to investigate the issue.
You have a few options for payment
Questions about your actual bill can be directed to the Tax Collector Office at (978) 452-1801 or the Sewer Office at (978) 957-0371.
You’ll need to fill out the abatement request form, available on our website and in our office at Town Hall. The request should be made within 30 days of the current bill to be considered for abatement. Please call the Sewer Department if you have any questions.
You can fill out Sewer Final Read Request Form online and we will provide a final read within 72 hours.
Yes! Please follow these steps in the event you need your service repaired or replaced:
Your sewer service from the main line to your home is your responsibility. If a plumber has indicated there may be an issue (clog, roots, sag, etc.), the best course of action is to have your service line inspected with a camera to provide a clearer idea of what might be the cause.
No! All work related to sewer service repairs and replacements (from outside the home) MUST be completed by a drainlayer licensed with the Town. Please see our current list, available on our website. If you have any questions, please call our office.
That depends! Please call our office at (978) 957-0371 or email us at firstname.lastname@example.org and we can look into it. If sewer is available, a fee of $7,500 will be necessary to tie in to the system. Be sure to check with the Board of Health for septic system closures.
DigSafe only calls electric and gas utilities once a ticket has been called in. You’ll need to let us know if you’re in need of a mark out and we’ll get out there! You can fill out our online DigSafe Request form and we will get in touch with you.