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Animal Control

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1. Fowl - Can I have chickens and roosters?

Backyard Chickens & Roosters

Backyard chicken keeping has increased in popularity and while as a Right-to-Farm town we encourage that, it has given rise to some conflict especially in densely developed neighborhoods.

However, it can be done successfully if some simple guidelines are followed:

1. Talk to your neighbors.  Unexpected changes are generally not welcomed, so stop by your neighbors and explain what you plan to do. The promise of the occasional fresh-laid egg always helps.
2. No more than one chicken per 4,000sq.ft. of area in which they are kept. (Zoning By-law 2.11.50)
3. You can have roosters. This is by far the main source of complaints. When chicks come from the supplier they are generally not sexed, so you can and likely will end up with one or more roosters. Often people are unsure as to what to do with them, but in the meantime they will awaken the entire neighborhood at the crack of dawn. You, the owner, may not object to this but your neighbors likely have different schedules, work 2nd shift, etc. 
4. The hens are also much happier without the presence of a testosterone fueled rooster.
5. Their coop is considered to be a shed, and should meet the shed rules (max of 120 square feet, at least 10 feet away from all lot lines, permit required.)
6. Keep food in sealed containers. Rats are often unwelcome visitors to chicken coops but good hygiene can keep this to a minimum.
7. Have a plan for the waste and old bedding. Well-tended compost heaps can help solve this and be a boon to the garden.
8. Have a plan for the winter. Chickens don’t like cold and wet weather any more than we do, so make sure they have somewhere warm and safe.
9. “Good fences make good neighbors.” Make sure they don’t stray beyond your own property.

If you have any questions please feel free to contact either the Board of Health or the Building Department.

Good luck with your Backyard Chickens!

2. Turtles - Should I help turtles that are in the road?

In late spring and early summer, adult female turtles cross roads in search of nest sites. Each species has a different habitat requirement, but when searching for a nest site they usually choose sandy or loose soil in lawns, tilled or mowed fields, roadsides, and occasionally backyard compost piles.

It is often assumed that something is wrong when a turtle is crossing the road. People, with best intentions, mistakenly attempt to return it to water, take it home, or, take it somewhere that seems safer and release it. But the best thing to do is leave it alone. The turtle knows where it wants to go and may have been nesting in the same spot for many years—or even decades.

If a small turtle is in danger of being hit by cars, it can be moved in the direction it was headed, to the other side of the road. Snapping turtles can be dangerous and should not be handled. They are surprisingly fast for their size and can extend their necks the length of their carapace. Never pick up a snapping turtle by the tail because you could seriously injure it.

3. General - What should I do if bit by an animal?

The owner of any dog or cat shall immediately notify the Animal Control Officer (ACO) within 24 hours of any dog or cat owned or kept by them has bitten or scratched a person, including, if known, the name, address and phone number of the injured party. The owner shall provide evidence of current rabies certificates and, in the case of a dog, current dog license.

A dog or cat that bites or scratches a person shall be quarantined for ten (10) days if ordered by the Animal Inspector and/or Animal Control Officer. During the quarantine, the animal shall be securely confined and kept from contact with any other animal. At the discretion of the ACO, the quarantine may be on the premises of the owner. If the ACO requires confinement, the owner shall surrender the animal for the quarantine period to an animal shelter or shall at his/her own expense, place the animal in a facility approved by the ACO.

4. General - What should I do if I come across an injured animal?

If you find an injured dog or cat, please call us. We can assist in locating the owner and/or transporting the animal to Wignall Animal Hospital.

If you find injured wildlife, please do not try to touch or move the animal. Contact Animal Control or the Dracut Police if after hours.

Please note that the operator of a motor vehicle that strikes and injures or kills a dog or cat is required to report the accident to the owner of the animal or to the police department. Failure to do so is punishable by a fine. (Reference M.G.L. Chapter 272, Section 80H).

5. Dogs - How do I license my dog?

Dog licenses are available through the town clerks office. They may also be registered online through city hall systems. 

6. Dogs - What is Dracut's Leash Law?

Dracut has a leash law, which is in effect 24/7. Dogs are not permitted to run at large at any time. They may not be left unattended on their owner’s property. When off the owner’s property, the person attending the dog must have control of the dog on a leash no greater than six (6) feet in length. Dogs that are found running at large may be taken by Animal Control and impounded at Wignall Animal Hospital. If the dog can be identified, the owner will be notified. Impounded dogs will be kept for ten (10) days, unless they are claimed by their owners. After ten (10) days the dogs will be eligible for adoption.

Please refer to Chapter 12, Section 8 of the town by-laws for more information on the leash law.

7. Dogs - What is the 'pooper scooper' law?

Dog waste is a threat to our public water supply, degrades our town and transmits disease. Leash, curb and clean up after your dog – it is required by law. Failure to clean up after your dog falls under the public nuisance section of the town by-laws pertaining to dogs. Fines for violations are as follows:

• 1st Offense: Warning
• 2nd Offense: $50
• 3rd and Subsequent Offenses: $100

8. Dogs - Why do dogs bark?

There are several types of bark that dogs use to communicate with people. Most dogs learn at a young age to bark when they need to go outside, want to come indoors, or to remind us that it is dinner time. Dogs have a specific bark to let us know that something is suspicious and needs attention.

Dogs do not bark without reason. Like humans, dogs are extremely social creatures and most dogs hate being left alone outside while their family is indoors. Dogs that are left outdoors for extended periods of time become bored, or they become anxious about being alone. These dogs tend to bark at every sound or movement in the neighborhood because they feel vulnerable when by themselves, especially if they are tethered.

9. Dogs - What can I do about a barking dog?

Barking frequently or for continued duration (in excess of 20 minutes) is considered a noise disturbance and your dog can be considered a public nuisance (Chapter 12, Section 9 of the town by-laws). Penalties are as follows:

• 1st Offense: Warning
• 2nd Offense: $50
• 3rd and Subsequent Offenses: $100

10. Dogs - What can I do to stop my dog barking?

Do not get angry with the neighbors for complaining, and please do not get angry at the dog! Your dog is trying to tell you something. Figure out what is causing your dog to bark excessively and make some changes to alleviate the conditions that are causing the dog to bark. Please try to understand your neighbors’ frustration and be considerate of their desire for peace and quiet.

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Assessor's Office

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1. Can the Assessor enter my property in Dracut?

You do not have to allow the Assessors into your home.  We only request the inspection to be as fair and accurate as possible when assessing your home. 

However, if an Assessor is denied entrance, property owners give up their ability to challenge the assessed value.  

2. What happens if I sell my car, do I get a refund on my excise tax?

The short answer is yes, you do have to apply for an abatement and provide the Assessor’s Office with the return plate receipt and disposition of the vehicle.

3. Why did my assessed value increase when I did not do anything to the property?

The assessed value represents the estimation of market value of the property. The real estate market changes frequently. 

Example, your assessment for Fiscal Year 2023 represents the market sales in the calendar year of 2021.

So, though no improvements or physical changes have been made to the property, the buyers are willing to pay more for your type of property. Which then causes a seller's market and increases the sale prices of homes. The assessment follows what the real estate market is doing.  

4. Why would the Assessor come to my house?

When pulling a permit with the building inspector the Assessor Office is then notified. The Assessor then schedules a visit for 30 days after the permit is pulled. Assessor does not check the plans attached to the permit as they are off occasionally. Everything will be measured by Assessor. 

5. Why am I receiving a supplemental tax bill?

A supplemental tax assessment is made on a real estate parcel for the fiscal year whenever; a temporary or permanent occupancy permit is issued for that parcel during that fiscal year, and the new construction or improvements increases the assessed value of the parcel by over 50%.  

6. Where does the information on my excise bill come from?

The Registry of Motor Vehicles prepares the excise bills on behalf of the town. They are sent to the Town who commits them to the Tax Collector for collection.   

7. I moved to another Massachusetts community, why am I receiving a Dracut excise tax bill?

Even though all of your address has been changed, you may still need to change your vehicles address. You will need to change your GARAGING CODE with the Registry of Motor Vehicles or your local insurance company. This code is used to identify where the vehicle is stored with the state of MA. 

8. What will happen to my assessment if I put an addition on to my home?

Normally, when you are creating more gross or living space in your home it would then increase the assessment of your home. Depending on size, material, rooms and many other factors that the assessor would see when doing a site visit. After doing the site visit the Assessor may have an estimate of increase in assessment. Any improvements may increase your home assessment. 

9. I took a car off the road. Can I get a refund on the excise I paid?

In most cases, yes.

If you dispose of a vehicle, you are entitled to an abatement (refund) provided that you can show the Assessor's Office the following documentation:

• Proof that you no longer own the vehicle. This would include a copy of the bill of sale, donation or junk yard receipt, repossession paperwork, etc.
• Proof that the registration (license plates) was transferred to a new vehicle or proof that the registration was cancelled.

If you have moved out of Massachusetts and cancelled your MA registration, you are entitled to a refund if you show proof of MA registration cancellation and proof of registration of that vehicle in your new state. 

Unfortunately, you are not entitled to an abatement if you cancel or transfer the plates but retain ownership of the vehicle, move to another city or town in Massachusetts or if the cancellation is done in the month of December.

No excise may be reduced to less than $5 and no abatement or refund of less than $5 may be granted.  

Please be aware, that because the performance of more than one activity is required to establish eligibility for an abatement, the proper date for use in calculating the amount of the abatement is that date when the final activity is performed.

• For example, the abatement for an excise tax bill for a vehicle which you sold in December, but did not cancel the plates until February, will be calculated until the month that the plates are cancelled.
• Also, if you cancel the plates on a car in October, but do not sell that car and obtain a bill of sale until the following March, you will owe excise until the car is no longer in your possession.

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Building Department

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1. How do I find out if my property is in a Flood Plain?

The flood plain is included as a layer in the Dracut GIS map.

For a more detailed answer email the Building Department or go directly to the FEMA Flood Map website.

2. My neighbor has a rooster which wakes me up at 5am. Is this allowed, and if not, who do I complain to?

Backyard chickens are allowed, within limits which you can read online.  If you have further questions, please feel free to contact Animal Control or the Building Dept.

3. Backyard Chickens & Rooster Limitations are?

Backyard chickens & roosters keeping has increased in popularity and while as a Right-to-Farm town we encourage that, it has given rise to some conflict especially in densely developed neighborhoods.

 However it can be done successfully if some simple guidelines are followed: 

1. Talk to your neighbors. Unexpected changes are generally not welcomed, so stop by your neighbors and explain what you plan to do. The promise of the occasional fresh-laid egg always helps.
2. No more than one chicken per 4,000sq.ft. of area in which they are kept. (Zoning By-law 2.11.50) 
3. ROOSTERS. This is by far the main source of complaints. When chicks come from the supplier they are generally not sexed, so you can and likely will end up with one or more roosters. Often people are unsure as to what to do with them, but in the meantime they will awaken the entire neighborhood at the crack of dawn. You, the owner, may not object to this but your neighbors likely have different schedules, work 2^nd shift, etc. The hens are also much happier without the presence of a testosterone fueled rooster. It is strongly recommended that roosters not be kept.
4. Their coop is considered to be a shed, and should meet the shed rules (max of 120sq.ft, at least 10’ away from all lot lines, permit required.) 
5. Keep food in sealed containers. Rats are often unwelcome visitors to chicken coops but good hygiene can keep this to a minimum.
6. Have a plan for the waste and old bedding. Well-tended compost heaps can help solve this and be a boon to the garden.
7. Have a plan for the winter. Chickens don’t like cold and wet weather any more than we do, so make sure they have somewhere warm and safe.
8. “Good fences make good neighbors.” Make sure they don’t stray beyond your own property.

Good luck with your Backyard Chickens!

4. Where can I find a plot plan of my property?

The Building Department has “as-built” plot plans of most new construction and additions going back to approximately the 1980’s, which we would be happy to provide copies of.  Please email the request to the Building Department. If no work has been done on your property in that time period, we may not have one and you will likely need to employ a MA Registered Land Surveyor.   

5. Do I need a Building Permit to put up a fence?

No, as long as the fence is less than six feet high and you are confident (with help from a plot plan or a Registered Land Surveyor) that it is located entirely on your property. However, fences within 35 feet of a street intersection may not be higher than 42 inches above grade, so as not to obstruct the line of sight of drivers at the intersection. This rule is enforced by the Police Department. 

6. Do I need a permit to enlarge or re-pave my driveway?

Yes.  To apply for a permit to alter your driveway, please visit us on our online permitting system (Viewpoint). For more details, please contact Tina Rivard, Assistant Public Works Director/Stormwater Manager.

7. How do I file a complaint with the Building Department? 

Complaints are best done online using our online permitting system (Viewpoint). Your one stop shop for all Building Department needs (i.e. permits, inspections, etc.).

8. What type of work requires a Building Permit? 

In general, a permit is required to:

• construct
• reconstruct
• alter
• repair
• remove
• demolish a structure
• or to change the use of occupancy of a building/structure. 

9. What type of work does not require a building permit?

Ordinary, non-structural repairs (generally six sq. ft. or less), fences less than six feet in height, walls less than four feet high, one story detached shed, playhouses, etc. which are less than 120sq.ft. in area.  (Zoning requires that they meet front setbacks of 30’, side and rear setbacks of at least 10’.)

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Business Certificates

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1. What is a business certificate?

Commonly referred to by the name “D.B.A” (doing business as) a business certificate creates a public record of the name and address of the owner(s) of a business.  

2. Who must file a Business Certificate?

Any person conducting business in the Town of Dracut, under any title other than the real name of the owner, whether individually or as a partnership.  If a partnership, everyone must sign the application in the presence of the Town Clerk or a Notary Public.

3. Does a Business Certificate expire?

A Business Certificate is in force and effect for four (4) years from the date of issue.  It must be renewed every four (4) years for as long as the business is operating.

4. Does a Business Certificate give me the right to operate my business?

The Business Certificate does not allow or permit any business rights with respect to the provisions of the Town of Dracut Zoning Bylaws and is not a permit to conduct business in a residential district unless is meets the most recent requirements which can be determined by reaching out to the Building Commissioner.

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CodeRED

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1. What is CodeRED and why is it important to me?

CodeRED is a new emergency notification service by which the Town of Dracut Emergency Services can notify Dracut residents and businesses by telephone, cellular phone, text message, or electronic mail about time-sensitive emergency situations or important Community alerts. The system is capable of sending messages only to specific neighborhoods or the entire Town.

2. For what kinds of situations will CodeRED be used?

Any message regarding the safety or welfare of our community would be disseminated using the CodeRED system. Examples would include severe weather warnings and updates, hazardous traffic or road conditions inside the town or affecting local routes, and any other situation that could impact the safety, property, or welfare of the Community. 

3. Does the Town have my telephone number, or do I have to sign up to receive CodeRED emergency calls?

The CodeRED Database does use information received from public databases including regional phone books. Cellphones and Unlisted numbers may not be available. You can signup online to get notifications, this is the quickest way to sign up because the information you supply will immediately update Dracut's CodeRED telephone number database.

 If you do not have access to the internet at home, please consider using a computer at the Dracut Library or ask a friend or family member for assistance. Online registration is the most efficient, accurate and private way to supply your information.

To register online you might first have to adjust your internet browser to enable cookies, otherwise you may receive an error message. If you can not register online, you can call the Dracut Fire Department at 978-454-1526. It is our intention and hope that every residence and commercial facility in our community will be included in the notification database.

4. I have a business located in Dracut. Can I arrange to have CodeRED call my business?

Yes.

Fill out the CodeRED online registration form but be sure to select the "This address is business" option. Please note that emergency calls can only be delivered to a direct dial number. Automated attendants will disrupt the process and the calls will not be delivered. Businesses should register their main number and establish a procedure for distributing the CodeRED message to their workforce. 

5. The registration form only allows me to enter a primary and secondary telephone number. What if I want to register additional numbers for my address?

After you submit the initial registration form, you may start the registration process again and submit more numbers for the same address. 

6. What precautions are being taken to protect personal information?

CodeRED is a service of Network Emergency Communications (ECN) which takes security and privacy concerns very seriously and does not sell trade, lease or loan any data about clients to any third party. 

7. How will I recognize a CodeRED message?

A CodeRED Emergency message will have a caller ID of 866-419-5000. A CodeRED General message will have a caller ID 855-969-4636. We suggest you program both numbers in your cell phone as a "new contact" and use "CodeRED Emergency" and "CodeRED General" as the contact name. If you need to replay the emergency notification message again, simply dial the number and you will be able to hear the message again. 

A CodeRED message will begin with the same standard announcement: "Hello, this is an emergency message from the Dracut Fire/Police Department". The message content will follow this standard introduction. 

8. What should I do if I receive a CodeRED message?

Listen carefully to the entire message.

It will be brief and at the end of the message, you will have the option to repeat the message by pressing any key. Follow the instructions given. Do not hang up until you have heard the entire message, or you might miss vital information. Do not call 911 for further information unless directed to do so or if you need immediate aid from the Police or Fire Department. 

9. I have a cordless phone, and it does not work when the power goes out. How is the Town going to be able to contact me?

Make sure you have at least one working corded telephone - and be sure to turn the ringer on. 

The CodeRED sign-up form gives you the option of filling in both a Primary Phone number and an alternate phone number. You can fill in the Alternate Phone number with another contact number such as your cell phone number or work number. Entering an alternate phone number will cause both your primary and alternate phone numbers to be called. 

10. Will CodeRED leave a message on a machine?

Yes, CodeRED will leave a message on a machine or on voice mail. Part of the CodeRED solution is the patented ability to recognize answering devices and leave the message completely in one pass. 

11. What happens if the line is busy?

If the line is busy, CodeRED will try two more times to connect. 

12. What circumstances might prohibit a message from being delivered to me?

• If you have moved or changed your phone number and have not registered your new contact information, CodeRED may not be able to contact you. 
• If you have only cordless phones in your residence, the power is out and you have not registered an alternate phone number, CodeRED will not be able to contact you. 
• If your line is busy for an extended period and your calls do not forward to voice mail or an answering machine in a busy condition, after three tries CodeRED will stop calling your number. The Town will receive a report of undelivered calls and can instruct CodeRED to begin another round of calls to busy numbers. It's best to have an alternate phone number in the calling database for these situations. 
• If you have privacy manager on your main phone service, CodeRED will not be able to contact you unless you have registered an alternate number that will accept the call. 

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Conservation Commission

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1. What is a wetland?

For the purposes of Massachusetts law and the Dracut Wetlands Protection Bylaw, an inland wetland is any marsh, lake, pond, river, stream, floodplain, vernal pool, wet meadow, bog, or swamp. Wetlands that border ponds, lakes, rivers, and streams are called bordering vegetated wetlands.

Wetlands may not always be obvious to the untrained eye and only the examination of soils, vegetation, and hydrology can determine if an area is a wetland.

2. What is a wetland buffer zone?

A buffer zone is the protected area surrounding a wetland that is under the jurisdiction of the Conservation Commission. In the case of ponds, lakes, marshes, swamps, intermittent streams, vernal pools, and bogs the buffer zone is 100 feet measured horizontally from the top of the bank of the wetland.

Rivers and perennial streams have a buffer zone of 200 feet called riverfront area that is measured horizontally from the top of the bank of the stream or river.

3. What is the difference between an intermittent stream and perennial stream?

An intermittent stream does not have flowing water year-round while a perennial stream typically has water flowing through it year-round. Massachusetts has criteria for determining if a stream is perennial in the Appendix of the 310 CMR 10, the regulations of the Wetlands Protection Act (PDF). A wetlands scientist can be consulted to determine if a stream is perennial or intermittent.

4. What is a vernal pool?

Vernal pools are water-holding depressions free of fish that usually appear in the spring after snowmelt, however, some fill with water in the fall during rain events and persist through the winter into the spring. While many vernal pools dry up during the summer, some are semi-permanent and do not dry every year. Vernal pools are important habitats for many species of wildlife, including salamanders, frogs, turtles, and toads, some of which are totally dependent on vernal pools for their survival. Because of their sensitive nature and important ecological functions, vernal pools come under special consideration in both state and local bylaw wetlands regulations.

Certified and non-certified vernal pools and their 100-foot buffer zone are regulated in Dracut and any work will need to come before the Conservation Commission for permitting before it can begin.

5. Why are wetlands protected?

Wetlands perform important functions including pollution abatement, protection of groundwater (which is the source of many Dracut residents' drinking water), flood control, storm damage prevention as well as providing habitat for plants, invertebrates, fish, birds, reptiles, amphibians and other wildlife.

Under the he Massachusetts Wetlands Protection Act (M.G.L. Chapter 131, § 40), no one may "remove, fill, dredge, or alter" any wetland, floodplain, bank, land under a water body, land within 100 feet of a wetland, or land within 200 feet of a perennial stream or river, without a permit from the local Conservation Commission".

6. What activities in a wetland or buffer zone require a permit?

Under Massachusetts General Law Chapter 131, § 40 and the Dracut Wetlands Protection Bylaw, Chapter 18 of the Town Code, most activities, such as construction, landscaping, and grading require a permit. Some activities, such as normal maintenance, are allowed without a permit. The Conservation Department can help you determine if your proposed activity will require a permit.

7. What are the different types of wetlands permitting forms and when are they used?

There are 3 wetlands permitting forms and the Conservation Department can assist in helping you to determine which form is the correct form for your project:

1. Request for Determination of Applicability (RDA) - For small projects located entirely in the 100-foot wetlands buffer zone (but not within 200 feet of a perennial stream or river) you may submit a Request for Determination of Applicability with a plan, sketch, or other description of the work to be done including dimensions of the project and distances from the wetland and showing any measures you plan to take to protect nearby wetlands from alteration.
   
   The Commission will set a time for a public hearing on your project and will advertise the hearing in the local paper at your expense. Abutters do not need to be notified of an RDA filing. During the public hearing, the Conservation Commission will gather additional information on your project, and members of the public may also comment at this time. If the project is determined to have no wetlands impact, you will be given permission to proceed as soon as a 10-day appeal period passes. The RDA applicant, abutters, ten residents of the community, and/or the MA DEP can appeal during the 10-day period. The Conservation Commission may impose certain conditions for the project to ensure minimum impact on the wetlands. Conversely, during the hearing, the Conservation Commission could determine whether the proposed project will impact the wetlands and may decide that you must refile under a Notice of Intent.
2. Notice of Intent (NOI) - If the project may impact wetlands, banks, lands within 200 feet of a river or perennial stream, or other resource areas, you may file a formal application known as a Notice of Intent. An NOI is a formal presentation, usually prepared with the assistance of a civil engineer and wetlands consultant, showing in detail all aspects of the proposed project. Dated plans stamped by an engineer must be submitted with the application. Abutters are required to be notified of an NOI filing. The Commission will set a time for a public hearing on your project and will advertise the hearing in the local paper at your expense. During the public hearing the Conservation Commission will gather additional information on your project and abutters and members of the public may also comment at this time. Once the hearing is completed and closed, which may take more than one hearing to achieve, the Commission must issue its decision, known as an "Order of Conditions," within 21 days.
   
   The Order of Conditions will contain specific conditions that must be adhered to that ensure an impact on the resource area does not occur. Some conditions may only apply while work is being done on the project such as ensuring spoils from the excavation are stored in a certain location while other conditions may be ongoing for the location such as no additional structures being built a certain distance from the wetland or resource area.
   
   You may appeal an Order of Conditions within 10 days of its issuance. Abutters, ten residents of the community, and/or the MA DEP can also appeal during the 10-day period. It is best to consult a lawyer immediately if you are considering an appeal of a Conservation Commission decision.
   
   After the 10-day appeal period, the Order of Conditions must be recorded at the Middlesex Northern District Registry of Deeds in Lowell, Massachusetts. Only after the 10-day appeal period has passed and the Order of Conditions is on record may work begin.
   
   Once the project is complete and any specified time period indicated in the Order of Conditions has passed, the applicant or the applicant's representative must come back before the Conservation Commission to request a Certificate of Compliance. The Conservation Commission may conduct a site visit prior to the public meeting and will review at minimum an as-built plan and a narrative of the completed project during a public meeting to determine if the project was completed as presented and in compliance with the conditions listed in the Order of Conditions. If the Conservation Commission is satisfied that the project is in compliance with the Order of Conditions, a Certificate of Compliance will be issued. The Certificate of Compliance is required to be recorded at the Middlesex Northern District Registry of Deeds in Lowell, Massachusetts to clear the Order of Conditions from the property's title. The Certificate of Compliance should be recorded as soon as possible after it is issued by the Conservation Commission. If the Certificate of Compliance is not recorded, the open Order of Conditions could cause delays to or prevent the sale, mortgaging, or refinancing of the property.
3. Abbreviated Notice of Resource Area Delineation (ANRAD) - This form is used if you are just seeking clarification of wetland resource area boundaries. An ANRAD will usually contain a wetlands evaluation of the site by a wetland scientist and a map showing protected wetland resource areas. Abutters are required to be notified of an ANRAD filing. The Commission will set a time for a public hearing on your project and will advertise the hearing in the local paper at your expense to review and discuss the ANRAD. Abutters and members of the public may also comment during the hearing. The Commission may ask for a peer review by another wetlands professional of their choice if they question the location of the resource areas. Once the hearing is closed, the Commission will issue a decision in the form of an Order of Resource Area Delineation (ORAD) on the extent and boundaries of the wetland resource areas. You may appeal an ORAD within 10 days of its issuance. Abutters, ten residents of the community, and/or the MA DEP can also appeal during the 10-day period.

8. I live near a mushy area where there are some ferns growing, is this a wetland?

It is very likely that the area you are describing is a wetland, but only a soil test and examination of the vegetation can make an accurate determination. Contact a wetland scientist or the Conservation Commission before you plan or carry out any work.

9. I live lakeside and I’m planning a retaining wall; do I need to file with the Conservation Commission?

Yes, an NOI will be required to be filed if the retaining wall is located on the shoreline of the lake. Work further away from the lake may qualify for an RDA filing. Please consult with the Conservation Department to determine which filing will be most appropriate for your particular project and proposed project location.

10. I live on a lake and I would like to put up a dock; do I need a permit?

Yes, an RDA will likely be the required filing but a larger dock or one that is permanently anchored may require a NOI filing. Please consult with the Conservation Department to determine the correct filing type. In addition, you will need to file with the MA DEP to obtain a Chapter 91 license under the Massachusetts General Laws Public Waterfront Act. If you plan a dock that exceeds 600 square feet you will also need an engineered plan prepared by a licensed professional engineer.

11. I live near a stream and I’d like to put a new deck on the back of my house. Do I need to file for a permit?

Maybe. If the location of the new deck is over 100 feet away from the bank of the stream if it is intermittent or over 200 feet away if the brook is perennial, no permit is needed.

If the proposed deck is within 200 feet from an intermittent stream, an RDA can likely be filed for the project and if the proposed deck is within 100 feet of a perennial stream, a NOI must be filed. Please consult with the Conservation Agent to determine if your project can be filed as an RDA or a NOI.

12. I live near a wetland and I’d like to cut down some trees near my house; do I need to file?

This depends on the number of trees being removed, whether you plan to remove stumps and the reason for the tree removal. Please consult the Conservation Department before proceeding with tree removal to determine how to proceed. Trees are important to wetlands as they moderate the temperature of wetlands creating specific habitat conditions integral to the survival of certain plants, wildlife, and invertebrates and providing habitat to wildlife and invertebrates even when they are dead. Additionally, tree roots stabilize the land in and around wetlands preventing erosion.

13. I see a depression filled with water on my property every spring; if I wanted to complete a project in or near this location, do I need to notify the Conservation Commission?

You should contact the Commission before proceeding with any project in or near this depression as it is possible what you are observing is a vernal pool.

14. I’ve hired a contractor to do some excavation on my property and it’s near a marshy area; should I contact the Conservation Commission?

Yes, as the property owner you are legally responsible for any and all work that occurs on your property. The marshy area may be a wetland, however, only a soil test and identification of vegetation can confirm this. You are required to obtain a permit before doing any work within a floodplain, within 100 feet of a wetland, and within 200 feet of a river or perennial stream. Please don't assume that your contractor knows this or that they will contact the Conservation Commission.

15. I suspect work is being done in a wetland or buffer zone without a permit, what should I do?

Contact the Conservation Commission immediately and do not attempt to intervene on your own. Provide the Conservation Commission with accurate information as to the location and the nature of the work being done. The Conservation Commission can confirm whether the work is being conducted under a permit and will investigate the work being done if necessary.

16. How do I contact the Conservation Commission?

The Conservation Commission may be reached by calling the Conservation Agent at 978-770-2587.

The Conservation Department is located in Town Hall on the 2nd Floor at 62 Arlington Street, Dracut, MA 01826. The office is staffed Monday, Wednesday, and Thursday from 8:30 am to 4:30 pm, Tuesday from 8:30 am to 7 pm, and Friday from 8:30 am to 1 pm.

It is recommended that an appointment is made if you would like the Conservation Director to review plans or a proposed filing.

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Health Department

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1. Has Your iHealth at Home Kit Expired?

Don't throw out your iHealth home test kits yet!                                                                                                         

On July 8, 2022 iHealth at home test shelf life expiration date has been extended

For example:    

• All kits that have a date of June 30, 2022 have been extended to December 30, 2022

Follow the following links to check yours

• For the latest news for iHealth then type in lot number
• You can still order free test kits from USPS
• Each order now includes #8 rapid antigen COVID-19 tests (FDA has more details about at-home tests, including extended shelf life and updated expiration dates: Authorized At-Home Over-the-Counter COVID-19 Diagnostic Tests)

(If you are blind or low vision, you can get help finding more accessible tests and using at-home tests at the Administration for Community Living's (ACL) page, Tests for people who are blind or have low vision.)

If you are unable to open any of the provided links please go to the Massachusetts state website or USPS website.

For further questions please see the Board of Health on the 2nd floor or call 978-453-8162.

Thank you!

2. How Do I Get Someone to Spray for Mosquitoes?

Complaints about mosquitoes may be registered by calling the Central Massachusetts Mosquito Control Project office at 508-393-3055 between 7 am and 3:30 pm, Monday through Friday.

The results of an investigation may warrant the use of a mosquito insecticide to defined, site-specific areas of the town.  Such an application may be accomplished by using hand or truck mounted equipment, depending on the extent of the application.

Per 333CMR13.04:  “No intentional application of pesticides shall be made to private property which has been designed for the exclusion from such application by a person living on or legally in control of said property.  CMMCP will continue to accept spray exemptions during the spray season.

For more information on the exclusion process, or may contact the CMMCP office during business hours or apply for an exclusion through our website.

Find additional information on CMMC.

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Home - FAQs

Show All Answers

1. How do I get a new trash can lid?

For anything trash & recycling, please fill out our online form an someone will get back to you ASAP.

2. How do I apply for a job with the Town?

To apply for a job with the Town check out our Employment Opportunities.

If you find a job you are interested in applying for, click on the "Job Application" button, left of the Job Title, or the "Download Application" option, on the right-hand side of the page. Also on the right-hand side of the page is where you can find the job posting for download, under "Attached Files", and an option to email your resume to the Town. 

3. When is the next Board meeting?

You can see all upcoming Board and Committee Meetings on our main page, under the Community Calendar "Meetings" tab. 

There are can see upcoming meetings for Boards like:

• Board of Selectmen
• Finance Committee
• Planning Board
• Zoning Board of Appeals
• & more!

You can get updated when an of the Boards or Committees plans a meetings by using our NotifyMe System, under the Calendar section. Using the same system, under the Agenda Center section, you can get updates when the Agenda and Minutes are posted! 

Every Boards and Committee page will have links to the Agenda Center and the Calendar, along with on the right-hand side of the Board or Committee page, the next posted meeting will be - if any currently scheduled - will be present on the page as well!

4. Where can I bring my leaves, grass clippings and branches?

There are certain times of the year the Department of Public Works, located at 833 Hildreth Street, allows residents to bring in grass, brush, and leaves to the compost site.

The compost site will accept leaves, brush and grass clippings only with proof of residency.

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Ice Cream Truck Vendor Regulations

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1. What am I required to do under the Ice Cream Truck vendor regulation?

If you engage in Ice Cream Truck vending or operation, this regulation requires that you obtain a permit from the Permitting Authority within the municipality where you live or plans to operate the Ice Cream Truck.

2. How do I know if the Ice Cream Truck regulation applies to me?

Every person who intends to engage in Ice Cream Truck vending must obtain a valid permit issued by the Permitting Authority. Ice Cream Truck vending is defined as the selling, displaying or offering to sell ice cream or any other prepackaged food product from an Ice Cream Truck.

3. I operate a Food Truck that does not serve Ice Cream products. Will I be required to obtain a permit?

No. The regulation provides that every person who intends to engage in ice cream truck vending must obtain a permit and defines an ice cream truck as any motor vehicle used for selling, displaying, or offering to sell ice cream. If your truck does not carry ice cream products, then you will not be required to obtain a permit. 

4. My service areas include a number of municipalities. Will I be required to apply for permits from each city or town in which I operate?

There are two ways to obtain a permit:  either by applying to the municipality where the applicant lives or by applying to the municipality where the applicant plans to operate the Ice Cream Truck.  An applicant who obtains a permit in the municipality where he or she lives may operate without restriction in any other municipality.  However, an applicant who obtains a permit in a particular municipality where he or she intends to operate is restricted to operating in that municipality.

5. Where do I obtain a permit application?

Applicants may obtain a Department-approved permit application from their local Permitting Authority.

6. I have a question about the application process. Who should I contact?

Permitting and enforcement will all be done by the local Permitting Authority and not the Department of Public Safety.  Please direct all inquires to your local Permitting Authority.

7. What is a Permitting Authority?

The Permitting Authority is the chief of police or the board or officer having control of the police in a city or town.  The Permitting Authority may also be a person authorized by the chief of police, the board or officer.

8. Do I have to have my permit with me at all times?

Yes, a validly issued permit must be conspicuously displayed and clearly visible on the windshield of the Ice Cream Truck.

9. I own an Ice Cream Truck vending business and employ Ice Cream Truck operators. Is each individual required to obtain a permit?

Yes, every person who intends to engage in ice cream truck vending is required to obtain a permit.

10. Will the information contained in my criminal record become public record?

No, the information contained in an applicant’s criminal record will be used solely for the purpose of determining the applicant’s eligibility for a permit.

11. I have a criminal record. Will this prohibit me from obtaining a permit?

Based on the results of the investigation into the applicant’s criminal history, the Permitting Authority will determine the applicant’s eligibility. However, in no case will a permit be issued to a person who is a sex offender as defined by M.G.L. c. 6 § 178C.

12. Am I required to pay for the criminal background check?

The Permitting Authority of the municipality where the applicant applies will determine whether to require a fee for conducting the requisite criminal background check.

13. Why is a criminal background check required?

The criminal background check is required by statute.  M.G.L. c. 270 § 25 directs the Department to draft regulations which include a requirement that a Permitting Authority conduct an investigation into the criminal history of a permit applicant to determine his or her eligibility.  

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Kenwood Water

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1. Who should I contact for Kenwood Water emergency services after regular business hours?

If you notice a water main break and it is after the main office hours, notify the Dracut Police non-emergency number at 978-957-2123 and they will notify the Kenwood Water Superintendent.

2. How often are water bills issued?

Kenwood Water bills are issued in April and October. The April bill covers the base rate from January 1 - June 30, and any excess used from the previous July 1 - December 31. The October bill covers the base rate from July 1 - December 31, and any excess used from the previous January 1 - June 30.

3. How can I pay my water bill?

You have a few options for payment:

• In-person at Town Hall at the Tax Collector Office (first floor)
• Online using City Hall Systems
• Over the phone at (508) 381-5455

4. I have questions about my bill. Who can help me?

Questions about your actual bill can be directed to the Tax Collector Office at 978-452-1801 or the Kenwood Water Department at 978-957-0371. 

5. I want to apply for an abatement. How can I do that?

You’ll need to fill out the abatement request form, available on our website and in our office at Town Hall. The request should be made within 30 days of the current bill to be considered for abatement. 

Please call the Kenwood Water Department, 978-957-0371, if you have any questions. 

6. I’m selling my house and need a final water reading. How can I get that?

Please fill out the form on our website and we will provide a final read within 72 hours. 

If you’re in need of a final read in a shorter time frame, please contact us online with the following information: 

• Seller Name 
• Account Number 
• Buyer Name 
• Closing Attorney Name and Email 
• Address 
• Closing Date 
• Photo of meter (located in the basement/cellar) 

7. I think something is wrong with my water meter. Can you replace it?

Please call our office at 978-957-0371. Our Inspector will visit your home to determine if the meter is in need of replacement, or if there might be something else causing an issue. 

8. I think there is a leak in my water service. What should I do?

If you suspect a leak in your service line, please call the Kenwood Water Department immediately at 978-957-0371 to report it. From there, our Inspector will come by to determine which side of the curb stop the leak is on.  

If the leak is on your side of the curb stop, the repair will be your responsibility. The following steps can be taken to facilitate the repair: 

1. Pull a $50 Repair Permit with the Kenwood Water Department at Town Hall 
2. Select an installer licensed with the Town/Kenwood Water Department. A list of these installers is available online and in our office at Town Hall (second floor).
3. Your selected installer will pull a $50 Trench Permit with the Kenwood Water Department and will coordinate with our Inspector for the date work will take place and an associated inspection 

If the leak is on the Town’s side of the curb stop, we will facilitate the repair and get things taken care of as soon as possible! 

9. I heard Dracut Water customers have the option for an insurance policy to cover water service breaks. Why isn’t this offered for Kenwood Water customers?

Due to the smaller size of the Kenwood Water District (approximately 2,000 customers) compared to Dracut Water Supply’s District (approximately 27,000 customers), we are currently unable to offer an affordable option for an insurance plan. However, you have the option to find a private insurance provider with policies that cover water service repairs and replacements. If you have any questions about this, please contact us. 

10. Can I dig a trench in my lawn to access my water service?

No! All work related to water service repairs and replacements (from outside the home) must be completed by a water installer licensed with the Town. 

Please see our current list of installers. If you have any questions, please call our office at 978-957-0371. 

11. I have low water pressure. Can you fix that?

If you are experiencing low water pressure, please call our office at 978-957-0371. We will schedule a time for our Inspector to come take a look at your system to determine if something might be in need of repair.

12. I called DigSafe for a mark out, but sewer has not been marked. Why?

DigSafe only calls electric and gas utilities once a ticket has been called in. You’ll need to let us know if you’re in need of a mark out and we’ll get out there! You can fill out our online DigSafe Request form and we will get in touch with you.

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MBTA Zoning

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1. What is required of a compliant MBTA Housing district?

Multi-family housing must be allowed as-of-right. This means that no variance or special permits are required.  Site Plan Review is allowable.  The regulations shall be without age restrictions and shall be suitable for families with children.

A compliant district must have a minimum gross density of 15 units per acre. 

The district must be of “reasonable” size, which the Commonwealth has defined as a minimum of 50 acres in total area. The district does not have to be contiguous, however, and can contain parcels in different areas with a minimum area of 5 acres and at least one contiguous area including half of the required district size.

The district must create capacity for at least 10% of the existing housing stock in Dracut.  This means an additional 1,233 residential units.  Compliance at the minimum allowable density, 15 units per acre, will require 82.2 acres of land.

2. What areas are not considered developable under the MBTA Communities Zoning Law?

As shown on this map created by NMCOG, the following areas are excluded:

• All publicly owned land, except for portions of lots determined to be developable public land. 
• All rivers, streams, lakes, ponds and other surface waterbodies. 
• All wetland resource areas, together with a buffer zone around wetlands and waterbodies equivalent to the minimum setback required by title 5 of the state environmental code. 
• Protected open space and recreational land that is legally protected in perpetuity, or that is likely to remain undeveloped due to functional or traditional use (for example, cemeteries). 
• All public rights-of-way and private rights-of-way. 
• Privately-owned land on which development is prohibited to protect water supplies.
• Privately-owned land used for educational or institutional uses such as a hospital, utility, museum, or private school/university.

3. What criteria was used to identify potential areas to include in the district?

NMCOG created a series of maps that identify amenities and services of interest, culminating in single map showing the areas with multiple amenities:

• Existing Lowell Regional Transit Authority (LRTA) and Merrimack Valley Regional Transit Authority (MVRTA) Bus Routes and stops
• Existing sidewalks
• Public water infrastructure
• Public wastewater infrastructure
• Schools, parks or open space and commercial services

4. What happens if Dracut doesn’t comply with the MBTA Communities Zoning Law?

Failure to comply with the law means the Town would become vulnerable to civil enforcement action by the State and potentially risk liability under Federal and State fair housing laws.

The community would also become ineligible or less likely to receive a wide range of state grants.  These grants have provided over a million dollars to the Town of Dracut in recent years.

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Planning Board

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1. How many Board members are on the panel and how long do they serve?

Typically the Planning Board is comprised of five members who are appointed by the Town Manager for a three-year term, as well as one alternate who may be called upon for votes on Special Permits only in the case of a Members absence or conflict of interest in a particular case.

2. What are the qualifications for becoming a Planning Board Member or Associate?

Planning Board members come from a broad spectrum of life. To qualify one does not need any particular degree but must be open-minded, willing to learn, and capable of reading and understanding the Dracut Zoning Bylaws.

3. What is the purpose of the Subdivision Control Law?

The Subdivision control Law serves to protect the safety, convenience and welfare of the town's inhabitants by regulating the laying out and construction of ways in subdivisions providing access to the lots therein, but which have not become public ways and ensuring sanitary conditions.

4. Where can I get a copy of the Dracut Zoning Bylaws?

The Dracut Zoning Bylaws can be viewed or downloaded from this web page. Printed copies can be purchased for $10 at the Town Clerk's Office.

5. What is the difference between a subdivision and an ANR (approval not required)?

A subdivision is a division of land into two or more lots and typically involves the creation of a new road. An ANR is the division of land into lots with frontage on existing roads, whether public or private. The Planning Board endorses ANR’s certifying that approval under the Subdivision Control Law is not required.

6. How can I determine if my property is in a floodplain?

Floodplains are designated by the Federal Emergency Management Agency (FEMA). A map is available for viewing at the Building Department Office 978-454-0603. You may also call the Town Engineer 978-454-2594 for help determining your flood zone.

7. Do you have a plot plan for my property?

Generally we do not unless a planning or zoning permit has been filed within the last ten years. You will need an updated certified plot/site plan prepared by a Registered profession Land Surveyor.

8. What uses are allowed on my property?

You may come into the Building Department and discuss potential uses with the Building Inspector. Zoning District and Zoning Bylaw Use Codes will be considered, but the Building Commissioner is the definitive authority on zoning.

9. Once a Special permit is granted, how long does it take to obtain my building permit?

Chapter 40A Section 9 provides us with up to 65 days from the close of the hearing to record a Special permit with the Town Clerk. It can take up to 14 days from the date the Board approves the permit to write up the Final Decision and have it stamped in with the Clerk's Office. A 20-day appeal period follows after which time, if no appeals are filed, the Final Decision is sealed and forwarded to the applicant. The applicant must then have that document recorded at the Middlesex North County Registry of Deeds. They are then free to pursue their building permit (which may take up to an additional 30 days).

10. How long after I am granted a building permit must I begin building?

Once your building permit has been granted, you must begin your project within six months or the permit lapses.

11. I have several questions before proceeding with filing my application. Who can help?

You may call 978-453-4557 and, if needed, set up an appointment to meet with the Town Planner. If you have any relevant plans to your project bring them with you. The Planner will be happy to answer any of your questions and discuss potential pitfalls or possibilities related to your project. If you would like to meet with several department head in one meeting, please call the Planning Office two to three weeks ahead and schedule a Departmental Staff Review. There is no charge for this service.

12. What are the minimum lot requirements, yard setbacks and total site coverage for my property?

This information is contained in the Table of Standard Dimensional Requirements located on page 38 of the Dracut Zoning Bylaws (either online or at our office).

13. How do I find my Map and Parcel Number?

You can locate your Map and Parcel number from the Assessor home page of the Dracut Town Website. View the Assessors Department page. View the Online Database website. Enter your name and/or address. You can also call the Assessor's Office 978-453-2451 for assistance in looking up your information.

14. When do Planning Board Hearings take place?

The Planning Board typically meets at 7 pm on the second and fourth Wednesday evening every month. Due to holidays, summer or other circumstances, these dates are subject to change. For a current schedule please see the Town Calendar page.

15. How can I determine what Zoning District I live in?

View the Zoning Index Map (PDF)

16. What does the Planning Board do?

In general the Planning Board is responsible for reviewing ANRs and Subdivision Plans; issuing Special Permits, Open Space Residential Developments, multiple dwellings, etc.; and participates in creating and updating Dracut Zoning Bylaws.

17. When does the Agenda close for submittals?

The Agenda closes at the end of day on the Wednesday the week prior to the meeting.

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Public Works

Show All Answers

1. What does Dracut Public Works manage?

The Town of Dracut is responsible for the maintenance and operations of 160 miles of public roadways, 77 miles of drainage infrastructure, over 4000 drainage structures (catch basins, outfalls, culverts, detention ponds).  

2. What are some every day activities that can generate non-point-source pollution?

How Can Nonpoint Source Pollution (NPS) Be Locally Controlled?

NPS pollution arises from everyday human activities. Here are a few homeowner good housekeeping practices that can make a big difference

Things that generate non-point-source pollution...

3. What do the staff at the DPW do?

The primary responsibility of the DPW staff is to maintain all public roadways, public parks, public vehicles, public sewer lines, public drainage lines, and public waterbodies. It is also the Departments responsibility to conduct and oversee infrastructure improvement projects.  

4. How many divisions of the DPW are there?

The Department of Public Works (DPW) consists of multiple divisions and departments. The divisions that fall under Public Works are: 

• Cemetery
• Highway
• Parks
• Trees
• Snow & Ice
• Vehicle Maintenance 

Other Departments that fall under Public Works are: 

• Animal Control
• Engineering
• Stormwater
• Sewer/Kenwood Water

5. Who do I call or email to report a streetlight outage?

You would want to use our platform AccessE11 System which offers a hassle-free way for you to communicate any issues in our community. By accessing the reporting portal, you can easily document and notify the Town regarding streetlight outages. Our AccessE11 System also makes it easy to report potholes/asphalt damage, trash/recycling issues, tree issues and more! 

6. When do I need a Street Opening Permit?

The Department of Public Works (DPW) has listed the requirements for when a Street Opening Permit is needed online for your convivence!

If you have any additional questions please Contact the DPW.

Street Opening Permit Info

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Sewer Department

Show All Answers

1. What to do if you suspect a sewer issue after regular office hours?

If you suspect a sewer issue in your neighborhood after our regular office hours, please contact the Dracut Police Department on their business line at 978-957-2123 and they will contact the Sewer Superintendent to investigate the issue.

2. How often are residential sewer bills issued?

Dracut Sewer bills for residential accounts are issued every three months, February 1, May 1, August 1, and November 1.

3. How often are commercial and industrial sewer bills issued?

Dracut Sewer bills for commercial and industrial accounts are issued in May and November. The May 1 bill reflects the base rate from July 1 - December 31, and any excess used from the previous July 1 - December 31. The November 1 bill reflects the base rate from January 1 - June 30, and any excess used from the previous January 1 - June 30.

4. How can I pay my sewer bill?

You have a few options for payment

• In person at Town Hall at the Tax Collector Office (first floor)
• Online via City Hall Systems payment portal.
• Over the phone, at 508-381-5455

5. I have questions about my bill. Who can help me?

Questions about your actual bill can be directed to the Tax Collector Office at (978) 452-1801 or the Sewer Office at (978) 957-0371.

6. I want to apply for an abatement. How can I do that?

You’ll need to fill out the abatement request form, available on our website and in our office at Town Hall. The request should be made within 30 days of the current bill to be considered for abatement. Please call the Sewer Department if you have any questions.

7. I’m selling my house and need a final sewer reading. How can I get that?

You can fill out Sewer Final Read Request Form online and we will provide a final read within 72 hours.

• Seller Name
• Account Number
• Buyer Name
• Address
• Closing Attorney Name and Email
• Closing Date

8. I need my sewer service repaired/replaced. Is there a process for that?

Yes! Please follow these steps in the event you need your service repaired or replaced:

1. Pull a $50 Repair Permit with the Sewer Department at Town Hall (second floor)
2. Choose a drainlayer licensed with the Town.
3. Your selected drainlayer will then need to:
   1. Pull a $50 Trench Permit with the Sewer Department
   2. Pay a $300 bond (if applicable) to the Sewer Department
   3. Notify the Sewer Department of the date work is planned and arrange for an inspection.

9. My plumber told me there might be an issue with my service. What does that mean?

Your sewer service from the main line to your home is your responsibility. If a plumber has indicated there may be an issue (clog, roots, sag, etc.), the best course of action is to have your service line inspected with a camera to provide a clearer idea of what might be the cause.

10. Can I dig a trench in my lawn to access my sewer service?

No! All work related to sewer service repairs and replacements (from outside the home) MUST be completed by a drainlayer licensed with the Town. Please see our current list, available on our website. If you have any questions, please call our office.

11. I’m currently on a septic system but want to tie in to the sewer system. Can I?

 That depends! Please call our office at (978) 957-0371 or email us at sewerdept@dracutma.gov and we can look into it. If sewer is available, a fee of $7,500 will be necessary to tie in to the system. Be sure to check with the Board of Health for septic system closures.

12. I called DigSafe for a mark out, but sewer has not been marked. Why?

DigSafe only calls electric and gas utilities once a ticket has been called in. You’ll need to let us know if you’re in need of a mark out and we’ll get out there! You can fill out our online DigSafe Request form and we will get in touch with you.

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Tax Collector

Show All Answers

1. Does the Town accept future-dated check (a.k.a post-dated checks)?

Unfortunately, post-dated check is not accepted in our office.

2. Is there a duplicate bill fee?

No, at this point the town does not charge for a duplicate bill fee(s).

3. What is the period covered in the Fiscal Year?

The Fiscal Year runs from July 1st to June 30th.

4. When are my Real Estate Taxes due?

Tax bills are issued four times within a Fiscal Year 

Due dates: August 1st, November 1st, February 1st and May 1st. 

To avoid interest charges, payments must be received in the Collectors office by the due dates. 

5. How can I make a payment on my taxes?

Payments can be made at Town Hall during normal business hours: 

• Monday, Wednesday, and Thursday
      8:30am to 4:30pm
• Tuesday
      8:30am to 7:00pm
• Friday
      8:30am to 1:00pm

Payment may also be dropped in our afterhours drop box, located near the handicap parking spots.  Payments dropped in the box after hours will be applied on the next business day. 

If you elect to mail your payment, our mailing information: 

Town of Dracut
Tax Collector Office
62 Arlington Street, Suite 119
Dracut, MA 01826

Online payment can be made from our website at  www.dracutma.gov. Once on the home page, select “ PAY BILL” , this will direct you to our online Vendor,  City Hall Systems to make your payment. 

The town also offer pay-by-phone payment option. For this option, call 508-268-1988.  

6. Are partial payments accepted on tax bills?

Partial payment is accepted on current Personal Property, Real Estate, Sewer and Water bills. 

All Boat and Motor Vehicle Excise Bills must be paid in full by the due date.  

7. Where to pay an Excise Bill that has gone to Warrant?

Excise bill on warrant will be collected by our Deputy Collector Kelley and Ryan. You can pay online on the Kelley & Ryan website. 

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Trash, Recycling, Composting & Waste Diversion

Show All Answers

1. I want to get rid of my old clothes, bedding, and other textiles, how can I dispose of them??

The Town of Dracut has multiple textile recycling locations, you can drop off your items at:

• 2166 Lakeview Ave (Dillon McAnespie Park)
• 1285 Mammoth Road (Carrick Field)
• 95 Leavitt Street (Cemetery Garage Parking Lot)
• 833 Hildreth Street (DPW Complex)
• 62 Arlington Street (Lower Parking Lot of Town Hall)
• Bellevue Ave, Campbell School (Lower Parking Lot)

You can also schedule a pick up with the Big Brother Big Sister Foundation or you can call them at 508-466-4590, please review their list of acceptable/non-acceptable items before scheduling.

Thank you for your assistance with meeting our mandated requirements!

2. When is my trash collection day?

Depending on what street you are on dictates when your trash and recycle are picked up. The Town of Dracut has created a map that color codes each section of town as to what day trash and recycling is picked up. 

Trash and recycling is picked up on the same day. Trash is weekly, recycling is every other week.

For your convivence we have created a Recycling Calendar (PDF) for you to see when your recycling should be picked up.

3. What do I do with this? (Beyond the Bin Recycling Directory)

An additional resource that may help you find ways to dispose of challenging items is the MassDEP’s Beyond the Bin Recycling Directory.

4. I have extra trash - What do I do?

You may purchase the Official Overflow bags for Dracut. These are the only bags that the trash company will take outside the normal trash container. Five bags for $20 may be purchased at Hannaford at the Service Desk, or either Hardware Store. Kenwood Hardware on Broadway Road and Dracut Hardware on Lakeview Avenue (across from CVS).

5. My trash, recycling, and/or bulk item was not picked up, who should I inform?

To report your trash, recycling, and/or bulk item pick-up was missed please fill out our online form. 

Filling out this form will provide us all the information we need to help resolve your missed pick-up. 

We will forward your request to Republic Services. We do not send Republic Services back if you have forgotten to put your trash or recycle out due to going on Vacation.

6. How do I schedule a bulk item pick-up?

To schedule a bulk item pick up, please first review what items are Acceptable for Bulk Item Pick-Up List (PDF)

One bulky item per week is allowed at no charge.
This is a pre-registered service and residents must call at least 48 hours in advance of your trash collection day to Republic Services at 1-800-442-9006.

Special Items such as White Goods (e.g. fridge, washing machine, air conditioner) and CRT’s (e.g. television and computer monitors) are banned from disposal as trash by the Mass DEP. Residents can use the twice a month recycling service offered by our collection vendor. There is a fee for this service and residents must call Republic Services.

Important Notice:

Republic Services no longer picks up mattresses and box springs as of November 1, 2022. You can schedule a mattress and/or box spring with UTEC at 978-856-3902 or on the UTEC website. 

7. I want to get rid of my mattress and box spring, who do I call?

To schedule a mattress or box spring for pick-up, you can go go online to UTEC Mattress Recycling Scheduling  or call UTEC at 978-856-3902.

8. I am new to Dracut, which bin is trash?

Welcome to the Town of Dracut! We're delighted to have you as a new resident, and we want to help you settle in smoothly. One important thing to note is that in Dracut, our trash bins are **blue**, while our recycling bins are **green**.

Here's a quick guide on how to properly use them:

1. **Blue Bins (Trash)**: These bins are meant for your regular household waste, things like non-recyclable items and general garbage. Make sure to place your trash in blue bins for collection. 
2. **Green Bins (Recycling)**: Our green bins are reserved for recyclable materials. These include items like paper, cardboard, glass, plastic containers, and metal cans. Be sure to place your recyclables in the green bin to help reduce waste and protect our environment.

Please ensure that you place the correct materials in the designated bins, as this helps with our community's recycling efforts and waste management. If you have any specific questions or need more information about waste collection and recycling in Dracut, don't hesitate to reach out to us or check our town's website for additional resources.

Thank you for doing your part to keep Dracut clean and environmentally friendly. Enjoy your time in our wonderful town!

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Voting

Show All Answers

1. Can I vote?

Any U.S. citizen who is 18 years old or will be 18 on the day of the election may register to vote.

2. Are you a registered voter?

The deadline to register to be eligible to vote in the Town Election & Dracut Water Supply District Election is Wednesday, April 26th @ 5:00 pm. 

The Town Clerk's Office will be open on this date from 8:30 AM – 5:00 PM for in person voter registration. You may also register to vote online using the Secretary of the Commonwealth of Massachusetts Online Voter Registration System.

To find your complete voter registration status, you can also go online to the  Secretary of the Commonwealth of Massachusetts website. It will give you details such as:

• Your Voting Status
• Your Voting Location (i.e., Precinct Number, Facility Names, and Address)

3. How do I register to vote?

You can register online at the Secretary of State’s Voter Registration webpage or you can come to Town Hall.

4. Is your voter status "active"?

Voters must return their signed street list census form annually to the Town Clerk’s office to maintain an active voter status. Inactive voters are still eligible to vote but will be required to complete additional forms and show an ID at the polls in order to vote. 

To avoid having to complete additional paperwork at the polls, voters who appear as inactive can change their status to active by stopping by the Town Clerks Office to sign a census form in person up until Wednesday, April 26th @ 5:00 pm. 

To find your complete voter registration status, you can also go online to the  Secretary of the Commonwealth of Massachusetts website. It will give you details such as:

• Your Voting Status
• Your Voting Location (i.e., Precinct Number, Facility Names, and Address)

5. Can I vote In-Person Early or by Mail?

Yes! You can vote early either in person or by mail. In-person Early Voting will be held at the Dracut Town Hall on the dates & times listed in our news announcement.

You can also vote by mail by submitting a Vote by Mail Application (PDF) to the Office of the Dracut Town Clerk, 62 Arlington St., Room 113 no later than 5 pm on the 5th business day before the election, Monday, May 1st

6. Where do I vote on Election Day?

The Town of Dracut has 2 polling locations and 10 precincts. Precincts 1 & 6A vote at the Senior Center, 951 Mammoth Rd. All remaining Precincts (2,3,4,5,6,7,8 & 9) vote at the Richardson Middle School, 1570 Lakeview Avenue. 

If you do not know your precinct, please go online to the Secretary of the Commonwealth of Massachusetts website or call the Town Clerks at 978-453-0951. 

7. What is my voting Precinct?

If you do not know your precinct, please go online to the Secretary of the Commonwealth of Massachusetts website or call the Town Clerks at 978-453-0951.

To find your complete voter registration status, you can also go online to the Secretary of the Commonwealth of Massachusetts "Find my voter registration status" website. It will give you details such as:

• Your Voting Status
• Your Voting Location (i.e., Precinct Number, Facility Names, and Address) of Massachusetts website